FAQ

If your question is not answered below please contact us.


How can I contact the GSA?

Please see the Contact Us page where you can contact us directly.

How do I become a GSA Tutor?

To become a GSA Tutor:

  • Register on the GSA Website.
  • Join a course which can be found on the Website under “GSA Tutor Courses”.
  • Successfully complete the course.
  • Maintain annual re-qualification.
  • Submit an annual portfolio.
  • Maintain annual membership fees.
  • The period from completion to the following April 1st will be ‘free’.

How do I join the GSA?

To join the GSA:

  • Register on the GSA Website.
  • Join a course which can be found on the Website under GSA Tutor Courses
  • Successfully complete the course.
  • Maintain annual re-qualification.
  • Maintain annual membership fees.
  • The period from completion to the following April 1st will be ‘free’.

I want to change my password. How can I do it?

You can change your password as follows:

  • Log in
  • Go to “Account”.
  • Go to “Profile”.
  • Make changes.
  • Click on “Update Profile”.

How can I make my views heard?

It is very important for us that you make your views heard. Please go to Contact Us and submit your idea or opinion.

Can I take out a membership in joint names?

All memberships are individual or corporate. For corporate membership there is a sliding scale of costs. Please refer to “Prices Page” at the bottom of every GSA Web Page.

I want to attend a conference. What do I need to do?

Conference details will be published posted on the News Page and GSA Tutor Courses.

I want to attend a course. What do I need to do?

The GSA is an association of Tutors, not a service provider. However, we do provide a platform for our Senior Tutors to publish their courses.

The responsibility for these courses, including costs and venues are the sole responsibility of the person organising the course. Please contact the organiser directly for details

To access course details including the organiser:-

  • Go to “GSA Tutor Course”.
  • Click on the course and contact details will pop up.

Where can I find the GSA logo?

Up to date members can access a copy of the GSA logo by making a request via Contact Us.

Can I use the GSA logo for training, marketing etc?

The GSA logo can be used by members for training but should not be used for individual marketing. For further information please make a request via Contact Us.

I am not a member, can I attend conferences and courses?

Non members are very welcome to attend conferences but cannot attend the Annual General Meeting held during the conference.

Who is in charge of the GSA?

The GSA is governed by a Board of Directors. The board is led by a Chair and General Secretary who are supported by a Treasurer and Board Members.

The main advisory group to the board is the Senior Tutor Group. This group is led by a Chair and Deputy Chair.

Mr. Aiden Healy is the Honorary President of the GSA.

Can a business join the GSA?

Businesses can create a Corporation of 2 or more employees, if they are GSA members, so they can pay membership fees together.

To create a Corporation:-

  • Log in.
  • Go to account.
  • Go to Corporate Account
  • Follow the instructions.
  • Invite your team members.

What are my payment options when I renew my membership?

Query:- How do I pay my Membership?

Answer

You can pay Individual Membership or Corporate Membership by PayPal or Bank Transfer [BACS] via an on-line invoice as follows:

  • Obtain a purchase order number [PO] from your finance department [if your organisation needs one].
  • Log in to the GSA Website.
  • There will be a banner that prompts you that membership fees are due.

Individual Members should:

  • Click on “Click here” to go to the payment page.

Corporations should:

  • Log in
  • Go to “Account”.
  • Go to “Corporate Account”
  • Check the registered address is compatible with your finance department. Edit if necessary.
  • Check that the whole team has joined the Corporation. If necessary, invite those still to join. You will have to wait until they join to proceed.
  • Once all members have joined go through the procedure again from “Log In”.
  • Go to “Make a Payment”
  • You can pay by PayPal or Bank Transfer [BACS].

To pay by Bank Transfer [BACS]:

  • Insert the PO number or, if not required, insert NA.
  • Download the invoice and forward to your finance department.
  • BACS payments can take up to 28 days to process.

To pay by PayPal:

  • Follow the on-line instructions.
  • You do not need a PayPal account as there is a guest option.
  • PayPal payments are immediate.

Is membership refundable or transferable?

Not in either case.

How do I inform the GSA of my new address, phone, email etc?

You can change any of your personal details as follows:

  • Log in.
  • Go to “Account”.
  • Go to “Profile”.
  • Make changes.
  • Click on “Update Profile”.

Can I still log in after my membership has expired?

You will be able to log in to your account but you will not be able to access any of the site's content unless your membership fees have been paid and your re-qualification training is up to date.

Can I forward reports, documents, articles to friends and colleagues?

No. Reports, documents and articles on the Website are only available to members.

How do I make a complaint?

To make a complaint of any nature.

  • Go to Contact Us
  • Use the drop down to choose “Complaints”.
  • Enter the details and “send”.

What happens if I go out of date?

If you are over 15 months from your last recorded re-qualification the following will happen.

  • The Website will automatically block your access until you re-qualify.
  • You may not train as a GSA Tutor until you successfully re-qualify.